Verdi's Trilogy: Il Trovatore

CONDIZIONI

• Una volta confermati i biglietti non sono rimborsabili
• In caso di sciopero annunciato dal management del Teatro e/o in caso di eventi di Forza Maggiore (terremoti, disastri naturali o malattia dei performer), Enjoylive Travel non potrà essere ritenuta responsabile per la cancellazione dell’evento e procederà al rimborso del solo costo facciale del biglietto
• In caso di variazione di data e orario dell’evento di cui Enjoylive Travel non è responsabile, l’ordine rimarrà valido per la nuova data dove non diversamente indicato. Si invitano i clienti a controllare tramite canali ufficiali gli eventuali cambiamenti.

DESCRIZIONI

La posizione delle categorie di biglietto disponibili sono consultabili sulla mappa dell’evento. Si segnala che: 

• Descrizioni e categorie possono non coincidere con quelle ufficiali

Per maggiori informazioni è possibile contattare il nostro team qui.

In caso di biglietti hospitality, VIP o inclusivi di servizi extra, segue la descrizione delle tipologie presenti

SEATING ARRANGEMENTS

Seats for the event are guaranteed in pairs (two next to each other).

In case of requests for three or more tickets together, our team will do the best to seat you together, anyway we cannot guarantee at the time of purchase. If the proximity condition is primary, please check the availability contacting us by mail (info@enjoylive.travel) or by phone (+390721287282).

“Single” ticket purchase is possible where specified. Purchaising more single tickets doesn’t guarantee proximity. Requests for groups (10+ Tickets) can be sent by mail (info@enjoylive.travel) or by phone (+390721287282).

PAYMENT & DELIVERY

Credit Card payment (Visa, Mastercard and Maestro) are welcomed in accordance to the strictest clearing standards for web services and online transactions.

Payments by Bank Transfer have to be accepted by our team in accordance to particular commercial circumstances or partnership agreements.

Delivery times and methods may vary according to the conditions established by the Event Organizer. Unless otherwise indicated, shipping costs are already included in the purchase price. Tickets might be availabIe as:

• E-tickets: Tickets will generally be sent to the indicated email in the week before the event or as soon as made available by the event organizer. Tickets sent have to be printed together with any name change document, if necessary
• Paper Tickets: paper tickets will be sent to the customer's hotel in the days immediately preceding the event. To complete the order, please provide the hotel name and address, name linked to the booking, check-in date
• Mobile Tickets: To use these tickets, a smartphone is required to show the ticket (pkpass file) and to scan the bar code. In some cases it will be necessary to open the ticket via the indicated app. Our team will provide all the information necessary to complete the operation.
• Pick-up: In cases where it is not possible to send tickets to the hotel, customers can collect them at a pick-up point with times and methods that will be communicated and, if possible, agreed with the customer.
• Member a/o season cards: For some events, the customer may receive cards or special season tickets which must be returned after the end of the event. Their delivery will follow the same conditions previously explained. The customer will be provided with all the instructions to follow to delivery back the cards. If for any reason the clients are unable to return the cards, extra costs for the replacement of the card or market value prices of the events included in the card itself, will be applied.

More info on the Terms and Conditions page